Winning at Service - Lessons from Service Leaders - Waldemar Schmidt

Name: Winning at Service - Lessons from Service Leaders
Availability: InStock
Author: Waldemar Schmidt
ISBN: 9780470848234

lessons from service leaders

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This book reveals the Secrets to Service Success by analyzing four service companies that grew from small beginnings to the leaders in their industries. Interviews with the four CEOs who guided the companies to their success reveal the three basic principles they all share. The CEOs interviewed are Thomas Berglund of Securitas and J. Philip Sorensen of Group4Falck, the world's two largest security companies, Francis Mackay of Compass plc and Pierre Bellon of Sodexho Alliance, the world's two largest food se...

2003 Taal: Engels zie alle details...

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