Managing the professional service firm  -  Maister David

KORTE INHOUD

Professional service firms differ from other business enterprises in two distinct ways: first they provide highly customised services thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalised, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, Davi...
2003 Taal: Engels zie alle details...
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2003 Uitgever: Simon & Schuster 376 paginas Taal: Engels Grootte:  237x152x34 ISBN-10: 0743231562 ISBN-13: 9780743231565