Foundations of IT service management - Jan van Bon; Arjen de Jong
based on ITIL V3
KORTE INHOUD
Note: This book is available in several languages: Dutch, English, French, Spanish.
Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.
This version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this ti...
Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.
This version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this ti...
Details
2007 Uitgever: Van Haren Publishing 360 paginas Taal: Engels Grootte: 240x171x22 ISBN-10: 9087530579 ISBN-13: 9789087530570Koop dit boek tweedehands
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