Executive EQ - Robert Cooper, Ayman Sawaf
Emotional Intelligence in Business
KORTE INHOUD
In recent years there has been a number of research studies and management reports showing connections between various competencies of emotional intelligence and bottom-line business results. These include significant gains in revenue, productivity, innovation, teamwork and profitability. Cost savings, reduced cycle time, greater market share, and increased trust, loyalty and commitment from co-workers, employees, customers and clients are further proven benefits. Many people are beginning to realize that s...
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