Customers the day after tomorrow - English version  -  Steven van Belleghem

How to attract customers in a world of AI, bots and automation

KORTE INHOUD

We are now entering the third phase of digitalization: the phase of far-reaching automation and artificial intelligence. This shift will radically change the relationship between companies and their customers. If companies want to remain customer-oriented, they will need to devise a new kind of customer strategy. This book will guide you through the new phase of digitalization and help you to develop the mindset you need to keep your company ahead of the game in The Day After Tomorrow . Only then will yo...
2017 Taal: Engels zie alle details...

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2017 Uitgever: Lannoo 264 paginas Taal: Engels Grootte:  210x250x30 ISBN-10: 9401445214 ISBN-13: 9789401445214