Face-to-Face Communications for Clarity and Impact (The Results-Driven Manager Series) - Harvard Business School Press
KORTE INHOUD
With tips on eye contact, asserting oneself in uncomfortable situations, speaking directly, and giving constructive criticism, this is the essential guide to using the spoken word more effectively. Fast and actionable tools and strategies for improving critical management skills—culled from Harvard Business School Publishing’s respected newsletters Harvard Management Update and Harvard Management Communication Letter
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