The Memory Jogger 2 Tools For Continuous Improvement And Effective Planning - Michael Brassard, Diane Ritter, GOAL/QPC.
KORTE INHOUD
Describes the continuous quality improvement (CQI) strategy, an organisation-wide approach for continually improving all processes that deliver products and services. Details the four basic principles of CQI: customer focus, process improvement, involving employees, and mobilizing both data and team knowledge to improve decision making.
2010Taal: Engelszie alle details...
